Privacy Policy
Privacy Policy
Hope and Destiny Wellness LLC
Hope and Destiny Wellness LLC is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
• Personal information (name, date of birth, address, phone number, email)
• Health information relevant to treatment, diagnosis, and care
• Insurance and billing information
• Payment information
• Information submitted through online forms, intake questionnaires, or patient portals
• Technical information collected through website use (IP address, browser type, cookies)
2. How We Use Your Information
Your information may be used to:
• Provide psychiatric care, medication management, psychotherapy, and consultations
• Schedule appointments and communicate with you
• Process billing, insurance claims, and payments
• Comply with legal, regulatory, and licensing requirements
• Improve our services and website functionality
3. Protection of Health Information (HIPAA)
Hope and Destiny Wellness LLC complies with HIPAA and Maryland privacy laws. Your protected health information (PHI) is used and disclosed only as permitted or required by law, including for treatment, payment, and healthcare operations.
4. Disclosure of Information
We may share your information only when necessary and permitted, including:
• With healthcare providers involved in your care
• With insurance companies for billing purposes
• With third-party service providers who support our operations (e.g., electronic health records, billing services), all of whom are required to maintain confidentiality
• When required by law, court order, or to protect safety
We do not sell or rent your personal information.
5. Telehealth and Electronic Communication
If you participate in telehealth services, your information is transmitted using HIPAA-compliant platforms. While reasonable safeguards are used, electronic communication carries some inherent risks, which you acknowledge by engaging in telehealth services.
6. Website Use and Cookies
Our website may use cookies or similar technologies to enhance user experience. These tools do not collect protected health information. You may disable cookies through your browser settings if you prefer.
7. Your Privacy Rights
You have the right to:
• Request access to your medical records
• Request corrections to your information
• Request restrictions on certain uses or disclosures
• Receive a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated
Requests should be submitted in writing to the practice.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or disclosure.
9. Children’s Privacy
Our services are not intended for children without appropriate parental or legal guardian consent, in accordance with Maryland law.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this website with a revised effective date. Continued use of our services indicates acceptance of any changes.
11. Contact Information
If you have questions about this Privacy Policy or your privacy rights, please contact:
Hope and Destiny Wellness LLC
10440 Little Patuxent Pkwy
Suite 300
Columbia MD 21044